Information, Assessment and Orientation

This program represents the first level of performance of the public system of social services and the gateway of the citizens to the same. Also complies as the first level of care and gateway to the autonomy system and attention to the dependency.

Citizenship provides the possibility of obtaining information and access to social resources in conditions of equality and equity.

Objectives:

1 Facilitate the citizen and the community in general knowledge and access to social resources in a relationship of professional support that ensures an appropriate response to needs recognized as within the scope of social services.

2 Fill the gap of knowledge about the public system of social services and other systems, equal opportunities of access to property or resources that could apply and enable their free choice.

3 Collect and analyze the social demands and problems with a view to their implementation and improvement in subsequent planning and adapting of effectively and efficiently the resources available at each time to social needs identified.